Shipping And Handling

We currently only ship domestically which means inside Australia only. We have a flat rate for standard postage which is $9.95 and a $25.00 for livestock. Free shipping applies for orders over $100 botanicals & $250 livestock 

Shipping days are currently Monday and Tuesday. For livestock we only ship on Monday, please contact us if you have any questions. Cut of time for shipping is 9pm the previous day. 

All the botanicals we stock at Blackwater Aquariums will be hand picked and packed, so will be handled with the utmost care. This however means that we are not a mass produced packing facility and your order will be typically shipped within 3-6 days.

At the moment we use AustraliaPost for our botanical deliveries to your door.  We always make sure that the parcels are packed in such way the botanicals will reach you in one piece. However with some botanicals (leaves especially) the chance of breaking is present, if this does happen and you are not happy with the produce sent, please contact us and we can find a reasonable solution.

For our livestock we are currently using StarTrack Courier services . Please read the D.O.A policy before committing to buy livestock. 
For WA TAS & NT a import license and quarantine might/will be required which will need to be organised by you, the customer. We do NOT ship Invertebrates to WA NT &TAS